Smart Partners - Business Consulting for small to mid-size companies in Japan

• Sales Training
• Business Consulting

At Smart Partners we are all about doing. Our case studies highlight our passion for your success and our ability to make change happen.

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In The Spotlight

Domestic Market Leader in Online Service

The Challenge:
Local language sales framework, that blended western methodology and local Japanese tactics, cultural norms and strong points.

Smart Partners™ Solution:
After breaking down HQ’s sales framework into value stream we organized a model based, bilingual framework that put local Japanese sales processes and tactics side by side to their western “standard” guide. The manual, spanning several chapters allowed new hires, from senior sales to first time in sales to have a clear, step by step understanding of client’s unique sales process, product knowledge and various “closing” models.

Through our standardizing of processes and BOK connecting, sales team members were ramped up 80% faster than before, new staff were selling faster, with a more confident, clear value proposition to clients. Sales increased 18% in the first 2 months of roll out, as senior team members spent less time “re-inventing the wheel” and more time expanding client engagement and new sales people knew what to do and more importantly, why.

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